Grateful.

“Our transaction was super bumpy - it's a scary market to be in right now! But there is no one else I'd want in my corner if I had to do it again. Jo Ann knows her stuff and fought for our interests. When issues arose, she kept us informed and went above and beyond to resolve them. Plus her love for Richmond and her clients comes through at every turn”

“I could not have done this whole thing without Jo Ann. she has continued to go above and beyond any expectation I had for a realtor. She made sure our furniture delivery was safe, she had our home cleaned, and she even had a contractor lined up to do repairs before we got here. It was the most professional and also personable experience I have ever had in purchasing a property. Scott and I got exactly what we had hoped for, despite us being in California during the entire purchasing process. We cannot thank her enough for all her hard work.”

“Jo Ann was a huge help during my relocation to RVA. She worked very hard to help me find a home from afar. She is skilled at showing homes via video, an RVA neighborhood expert, very responsive, and fun! Jo Ann even paired me with the perfect loan officer to help me close earlier than expected! Her time and expertise made my move to Richmond quick and comfortable.”

“Buying a house for the first time as a family in a crazy competitive market was not the easiest, but Jo Ann stuck it through and pushed for us to get our amazing home. She listened and she went above and beyond to make our experience personable and as stress free as possible. She was highly communicative, answered our questions, and worked really well with the other agent to fulfill our requests. We highly recommend her! ”

“One of the HARDEST workers I’ve ever met!!! would recommend to everyone who is trying to purchase a home. I thought buying our first home would be a lot more bumpy but Jo Ann made it such an easy and smooth process!!! She was super responsive and answered our questions thoroughly. 10/10!!”

“Jo Ann was my rock throughout the entire process. She made sure we were all on the same page, and I knew I could trust her to keep everyone accountable and on track. She truly went above and beyond. She made my partner and I feel completely at ease amongst uncertainties through the process as first time buyers. Super responsive, easy to contact, and always ready to help. From day one she treated us like an old friend. I would follow her into the dark!”

“During a time when the market was more competitive than ever before, Jo Ann fought for us and was able to land us a beautiful first home quicker than we could have imagined and all while still protecting us in the negotiation as buyers. She walked us through the process step by step and made it super easy for us. She was transparent and let us know what was going on behind the scenes. She was friendly, warm and professional. She got to know us as individuals to help us find the best place for us. And she matched us with a great team for each step of the process.”

“There is nothing worse than trying to sell your house and something comes up in an inspection. Everything was smooth sailing, but then we had a septic inspection that ended up being a way bigger issue than anticipated. We couldn't be more thankful for the work Jo Ann did for us. She was patient, she was empathetic, and she took the time to schedule and help us out with things we needed when our schedules wouldn't allow. It was incredibly frustrating and we thought we'd never close, but Jo Ann made it happen and worked with the other agent to FINALLY allow us to move on. She was a pro!”

“Jo Ann built a great team for me for my first home buying experience. I was stressed and she explained things with ease. I was able to get a great house and I couldn't be happier with how the process went. Highly recommend Jo Ann if you are looking for someone who is easy going and extremely communicative.”

“Working with Jo Ann was a pleasure. In addition to knowing the ins and outs of real estate, she is extremely familiar with the local market and is very knowledgeable about the different characters of Richmond's many neighborhoods. Jo Ann is quick to respond and always ready to run off to a showing, including providing video walk-throughs if you can't make it. Jo Ann also has a great network of people in the industry if you are in need of a home inspector, attorney, etc. Most critically, though, is the fact that Jo Ann gets to know you as a client - your style, your must-haves - and uses that information to suggest potential listings.” 

“I had the absolute pleasure of working with the delightful Lady J in the recent sale of my home. Professional, courteous, knowledgeable, and helpful are all words that immediately come to mind when thinking about how smooth the transaction went.

This was my first time selling a house, and she was always available to answer any questions I had about the process, or address any concerns regarding the current market (especially during the pandemic). If you, or anyone you know is looking to buy or sell a home, I can't recommend anyone better to help you in that process than Lady J. She is just the best!”

“Jo Ann made moving back to Richmond easy peasy. She was friendly, Always Answered My Questions, Available, Friendly, Professional, Went above and beyond, Communicative. Being on the West Coast, she took the time to video everything for us and explaining not just the home, but also showing us the outskirts. She even recommended great vendors for work we wanted done before we moved in. We recommend her highly.”

“This was a home that needed a lot of work on my end, but Jo Ann took the time to guide me through it all. She was really good at communicating to me and helping me out with contractors and she even took care of the cleaning! She was a joy to work with and I recommend her highly.”

“Jo Ann is a joy to work with. Even during coronavirus craziness, she made everything so easy. She’s down to earth and easy to get in touch with and always responsive and timely with replies. We loved our entire team she chose for us. I wouldn’t hesitate to recommend her to anyone.”

“It was scary buying my first home, but with Jo Ann everything was consistent and awesome. There were a lot of downs during this time for me, but she stayed strong for me and encouraged me through it all.”

“We were working with our former agent with the hopes of selling our home. Due to his unresponsiveness, we found Jo Ann through an acquaintance. She met with us immediately, assessed our home, guided us through pre-listing, saved us on repairs, and sold our house quickly! She was so helpful and made the process stress-free. We can now begin our journey to another state and couldn’t be more pleased with the service Jo Ann provided.”

“Jo Ann was such a wonderful person to work with and someone who always let me know what I needed to get done. I am super busy with my travel and work schedule and she easily guided me through the process (and at times was late in the evening!) She even had some great referrals for the fixes I needed to do. I was very pleased with them!”

“Jo Ann turned my difficult situation into a win for everyone by going above and beyond at every step of the process - I would highly recommend her if you are buying or selling a home! Not only did Jo Ann get my home on the market very quickly, she managed to promote it aggressively and to the right audiences. The house went on the market the week of Thanksgiving, and I accepted an offer by the 2nd week in December. Jo Ann understood the situation I was in - needing to sell ASAP with limited resources - and she helped me through every step of the process from preparing the house for showings, negotiating with the buyer, and closing. Jo Ann undoubtedly offers added value not only through her extensive local contacts, but also through her extremely personal touch. I couldn't be any happier with her service or the outcome of the transaction.”